Privacy policy

Privacy Policy

This policy is provided by Tradefleet LLC, operating as PrimeGrip (primegripofficial.com).

Last updated: May 29, 2026

Introduction

Tradefleet LLC, operating as PrimeGrip ("we," "us," or "our"), is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit primegripofficial.com and make a purchase.

Information We Collect

We collect the following types of information:

  • Personal identifiers: Name, email address, phone number, billing and shipping address
  • Payment information: Credit/debit card details (processed securely via third-party payment processors — we do not store full card numbers)
  • Order information: Products purchased, order history, transaction details
  • Device and usage data: IP address, browser type, pages visited, referring URLs, time spent on site
  • Communications: Messages you send us via email or contact forms

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and tracking information
  • Respond to customer service inquiries
  • Prevent fraud and ensure transaction security
  • Improve our website and product offerings
  • Send marketing communications (only with your consent)
  • Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties solely to operate our business, including:

  • Payment processors (e.g., Shopify Payments, PayPal, Stripe)
  • Shipping carriers (e.g., USPS, UPS, FedEx) to fulfill orders
  • Fulfillment and supplier partners to process and ship orders
  • Analytics providers (e.g., Google Analytics) to understand site usage
  • Email marketing platforms to send communications you have opted into
  • Legal authorities when required by law

All third parties are contractually obligated to protect your data and use it only for the specified purpose.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and serve relevant advertisements. You can control cookie preferences through your browser settings. Disabling cookies may affect certain site functionality.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order data is typically retained for a minimum of 5 years for tax and accounting purposes.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data ("right to be forgotten")
  • Opt out of marketing communications at any time
  • Lodge a complaint with a relevant data protection authority

To exercise any of these rights, contact us at info@primegripofficial.com.

California Residents (CCPA)

If you are a California resident, you have the right to know what personal information we collect, request deletion of your data, and opt out of the sale of your personal information. We do not sell personal information. To submit a request, contact us at info@primegripofficial.com.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact

For any privacy-related questions or requests, please contact:

Tradefleet LLC, operating as PrimeGrip 1023 E Lincolnway, Cheyenne, WY 82001, United States Phone: +1 (702) 789-8501 Email: info@primegripofficial.com | Website: primegripofficial.com