Shipping policy

 

Shipping Policy

This policy is provided by Tradefleet LLC, operating as PrimeGrip (primegripofficial.com).

Last updated: May 29, 2026

Free Shipping

We offer free standard shipping on all orders within the United States. No minimum order value required.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Please note that processing time is separate from shipping time.

Estimated Delivery Times

  • Standard Shipping (US): 5–10 business days
  • Expedited Shipping: Available at checkout depending on your location

Delivery times are estimates and may vary due to carrier delays, weather conditions, or other circumstances outside our control. Total estimated delivery time: 6–13 business days from order date.

Shipping Carriers

We ship via major US carriers including USPS, UPS, and FedEx, depending on your location and order size.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number. You can use this number to track your shipment directly on the carrier's website.

Lost or Delayed Packages

If your package has not arrived within the estimated delivery window, please contact us at info@primegripofficial.com. We will investigate the issue with the carrier on your behalf.

Incorrect Address

Please ensure your shipping address is correct at checkout. PrimeGrip is not responsible for orders shipped to an incorrectly provided address. If you notice an error, contact us immediately at info@primegripofficial.com — we will do our best to update the address before shipment.

International Shipping

At this time, we ship only within the United States. International shipping is not currently available.

Contact

For any shipping-related questions, please reach out to:

Tradefleet LLC, operating as PrimeGrip 1023 E Lincolnway, Cheyenne, WY 82001, United States Phone: +1 (702) 789-8501 Email: info@primegripofficial.com Website: primegripofficial.com